The year in review

A year in which a series of attacks on women shone the spotlight on misogyny, Euro heartbreak highlighted rampant online racism, and hatred led to the murder of another sitting MP.


  1. Chair’s Report
    An introduction from our Chair of the Board of Trustees, Irvin Campbell.
  2. Co-Directors’ Report
    An insight into our year from our Co-Directors, Alex and Agnes.
  3. Bristol
    A look at the work we’ve been doing in Bristol.
  4. Bath and North East Somerset
    A look at the work we’ve been doing in Bath and North East Somerset.
  5. North Somerset
    A look at the work we’ve been doing in North Somerset.
  6. Somerset
    A look at the work we’ve been doing in Somerset.
  7. South Gloucestershire
    A look at the work we’ve been doing in South Gloucestershire.
  8. Training
    A round-up of some of the training and consultancy work we’ve carried out this year.
  9. Education
    A round-up of some of the work we’ve done with children and young people this year.
  10. Statistical Breakdown
    One for the stat fans – a brief breakdown of our year in numbers, graphs and maps.
  11. Financial Information
    A breakdown of our incomings and outgoings.
  12. Donors and Funders
    A big thank-you to all our donors and funders that have made our work possible, this year and in the future.

Chair’s report

This year I was unable to come to the office to see our team as I regularly do (which I deeply miss) due to the pandemic. I am more than confident that SARI’s Co-Directors, by burning the midnight oil have risen to the COVID challenge and positioned SARI effectively to live with the emerging “new normal”. This past year has been one of huge effort, success and innovation. 

As the Chair of the Board I regularly reflect on my privileged position being the facilitator for change in SARI. This year we have had to deal with a fast moving environment, having to rethink how we work. I have seen from a bird’s eye view how global issues from the pandemic to the cost of living and the changing needs of our clients and the community has shaped our service. In turn, adapting to the changes, with the support of our allies and funders we have emerged a stronger and more resilient organisation, better receptive to the needs of those clients and communities we serve.

As a board we have had our fair share of honest debate and always democratically emerge with how to best take SARI forward, which I am immensely proud of. SARI’s governance, along with our organisation is one too that will adapt to the needs of our clients. Indeed, my fellow trustees are individuals who bring their personal experiences of hate crime and expertise in their careers. Their combined knowledge has been critical in governing us through these turbulent times and I am excited to lead and build on such a strong team going forward.

With best wishes,

image of Irvin Campbell
signature of Irvin Campbell

Irvin Campbell
Chair of The Board of Trustees

co-directors’ report

Following the murder of George Floyd and consequent rise in Black Lives Matter protests, the emergence from the shadow of Covid, the arrival of another economic crisis and an ever worsening outlook for our environment, SARI has been busier than ever. Not just with referrals but also with increasing demand for our education, training and consultancy services as many agencies battle with the combined impact of the above. The continuation of COVID-19 has been challenging for SARI but we are adapting our service to live with the long term impact of the pandemic. We have learned a great deal more this year on how to keep our staff safe while ensuring we are able to still deliver the best possible support to our clients. At the same time, on a positive note, we have seen more support for our cause and our work than ever before.

The past year has seen another calendar of events that make it abundantly clear just how important charities like SARI are. The racist abuse of three of our youngest, most talented footballers after Euro 2020 showed the sad prevalence of online hate. The impact of online hate was also tragically seen in the first, fatal mass shooting in over a decade in the UK, when Jake Davison went on a brutal killing spree. He was found to have held misogynistic and homophobic views, subscribing to INCEL related content.

In October 2021, hate took the life of another serving MP. Five years after an extreme right wing terrorist murdered Jo Cox, Sir David Amess was stabbed to death by Ali Harbi Ali. This was declared a terrorist incident as his motivation was linked to Islamist extremism.

Just a few months after the misogynistic killing of Sarah Everard, Sabina Nessa, a young British Bangladeshi woman who was just on a short walk to meet a friend had her life brutally taken in an opportunistic attack. This intersectionality of race and gender was further revealed by the treatment of two murdered sisters Bibaa Henry and Nicole Smallman when two police officers were convicted of misconduct for their offensive behaviour at the murder scene.

The need for safe routes and the importance of sanctuary has been brought into sharper focus than ever this year. On the 24th of November, a boat carrying people seeking sanctuary sank in the English Channel, killing 27 people; the deadliest sinking of its kind in the UK. In Afghanistan, the Taliban recaptured Kabul and many now live in fear for their lives under the regime. Despite initial promises, the rights of women and girls have been stripped away. Thousands of people also fled, and the world witnessed devastating images of people clinging to planes in desparate attempts to escape. A further cause of global forced migration was Russia’s invasion of Ukraine, which has so far caused 7.8 million Ukrainians to flee to safety across Europe, with many others internally displaced. Unfortunately, many people seeking sanctuary are then further victimised in the place that should be a safe haven when they are subjected to hate crimes from local hostile perpetrators. It is for this reason that we are doing more and more in partnership with refugee organisations in our communities to build trust with people who have lost trust, to reach people sooner and get them safe as fast as we can.

Locally, the reverberations of the toppling of the Colston statue in June 2020 continued to be felt with the trial of the Colston 4. On the 5th of January 2022, the four defendants were found not guilty of criminal damage.

The above are just a few of the key events that hit the news but there will be incidents in every neighbourhood and on a multitude of minoritized citizens that won’t be in our awareness as most do not get publicity.

What is clear is that grave inequalities and high levels of hate persist, exacerbated by the burgeoning climate crisis.  This underpins the heightening level of refugees displaced and seeking viable environments to guarantee survival and decent lives for their families.  Sadly, the UK has been cited as a ‘hostile environment’ for people seeking sanctuary. We have witnessed the impact of the rhetoric around this with increasing levels of attack on our local  asylum-seeker and refugee communities.

At SARI the referrals that come through our door mirror the external geo-political, social and economic environment. We have seen more cases of racism in sport coming our way, incidents in schools towards asylum seeker children, transphobic cases that reflect the toxic debate around gender identity and more and more disturbing mate crime on disabled people, fuelled by the cost of living crisis. 

Another clear illustration of just how vital hate crime casework agencies are comes from the feedback from our clients. With 42% of our service users completing evaluations and over 94% of these respondents giving our casework service the highest possible rating. With a huge number of comments state we are life changing, we know we are making the right kind of difference.

Our incredible staff team continues to make such a difference despite the uncertainty of the current climate they are operating within.  They too feel the impact of the above external factors at home and at work. The rise in inflation and interest rates along with the rise in the cost of food, fuel and other commodities have meant increased financial pressures for workers in the voluntary charitable sector as well as their clients.

This makes us all the more grateful to all who continue to donate to us as this means non-ring fenced funding that we can use to cover these increased costs. Very few of our grant funders and commissioners can increase their awards to us as they too struggle with the ever constrained public purse.

And we remain ever grateful to the longstanding funders of our work, who offer not just their financial investment but also help to capacity build, so we can improve our practice, policies and procedures. This really increases our resilience and ability to thrive as a charity.

Finally, we would like to thank our board of trustees for another year of service and commitment to our cause as dedicated volunteers.  We particularly want to give a mention to Richard Allen who has been an advisor and supporter to our board of trustees and the organisation for many years. Richard has finally decided to take a step back this year. During his service he was a pillar of strength to us and we would like to thank him personally for all he has done for SARI.

It seems absolutely appropriate to end our report with the words of The Most Reverend Desmond Tutu, who the world lost in December 2021;

When we see others as the enemy, we risk becoming what we hate. When we oppress others, we end up oppressing ourselves. All of our humanity is dependent upon RECOGNISING the humanity in others.

The Most Reverend Demond Tutu
signature of Alex Raines

Alex Raikes MBE
Director, Strategic

signature of Agnes Yeomans

Agnes Yeomans
Director, Finance & HR

bath and north east somerset

at a glance

We had 56 hate crime referrals from the Bath and North East Somerset region. Of those:

  • 41 were race hate
  • 4 were disablist
  • 1 was mate crime
  • 8 were homophobic
  • 2 were discrimination

Referrals in Bath and North East Somerset have risen by 19%, although it’s still one of our lowest reporting areas. This doesn’t mean that hate crimes aren’t happening, just that they aren’t being reported, which is what makes our awareness-raising work in the area so important.

Our work in the area

As a result of George Floyd’s murder, we’ve worked with other organisations to set up BANES Race Equality in Education Task Force, which has since gone from strength to strength. During this period, we worked on a charter for schools, which was launched in May 2022.

Our BANES Outreach Worker liaised with lots of organisations and partnerships, including BANES Hate Crime Community Cohesion Partnership, Independent Equality Advisory Group (IEAG) BANES, BANES Case Review Panel (CRP) and the Schools Exclusions Working Group, attending meetings regularly and making useful contacts with organisations and communities through them. The more people who are aware that we’re here to support them, the more likely they are to reach out if they experience hate crime, so we expect to see referrals in the area rising.

Grace’s Story (case #260-18/19)

Disability hate

Grace is a disabled woman, living on her own. She came to us as she was being harassed by her neighbours and needed our support.

The neighbour’s relatives would park in Grace’s driveway, which would then block her from using her mobility scooter. They would verbally abuse Grace, and on one occasion physically assaulted her whilst she was on her mobility scooter.

I was really impressed by the ongoing support from my caseworker and SARI. If it was not for SARI, I don’t know where I would have been by now.


Grace has a lovely garden, which she kept beautifully maintained. She accused the neighbours of destroying the plants. She found her cat dead and suspected the neighbours had been involved.

The harassment went on for years, and we supported her throughout. Housing and police were involved and, eventually, the perpetrators were moved. Now, Grace says she can “tend to her garden in peace without any fear. I am able to live in harmony.”


at a glance

Bristol is our highest reporting area with 545 referrals. Of these:

  • 393 were race hate
  • 74 were disabilist
  • 35 were homophobic
  • 10 were mate crime
  • 10 were faith-based
  • 8 were transphobic
  • 8 were gender-based
  • 7 were discrimination

Bristol is the largest city in the area we work in, with a population of over 450,000. It’s a densely populated city, a City of Sanctuary, and is often celebrated for its multiculturalism and diversity, with a higher percentage of minority communities.

Despite its national image as a tolerant, multicultural city, it is not without its issues, as demonstrated with recent high-profile hate crimes, including the racist targeting of Bristol’s Mayor and Deputy Mayor.

our work in the area

In Bristol, we lead Bristol Hate Crime & Discrimination Services (BHCDS), along with Brandon Trust, Bristol Mind, the Law Centre, Resolve West and Off The Record. This partnership works together to offer a complete service for victims of hate crime and discrimination in Bristol. After a joint application to the new Bristol Impact Fund 2, we were delighted that BHCDS was recognised as a critical service, and was awarded the largest proportion of the fund.

However, this generous support does not cover all of our work in the city, so we have to raise money through other means. We were very grateful to have been funded by Dr Martens, who have supported our Bristol-based cases.

We’re a part of Bristol’s Strategic Partnership Against Hate Crime (SPAHC), working together with others to tackle hate in the city. We also coordinate a number of other groups that that help to tackle hate and promote equality, including the Gypsy, Roma, Traveller Strategy Group (GR8T+) and the Tackling Islamophobia Working Group. Alongside this, we host the Bristol Case Review Panel, which reviews and problem-solves high risk hate crimes.

We worked on several large cases in the city, including supporting residents in a housing complex who were being subjected to racist abuse. We’ve continued to work with K-Dogg, his family and the police to help progress the investigation into the perpetrators, whilst also supporting them with the ongoing impact of the attack. Arrivals following the crisis in Afghanistan and the war in Ukraine highlighted the need for cohesive support service. This year, we strengthened our links with refugee organisations in the city, and are now an active member of the Bristol Refugee Forum.

Did you know?

Our Strategic Director, Alex Raikes, became High Sheriff of Bristol for 2022-2023. Her priorities for the year are:

• Promoting Race Equality and Equality, Diversity & Inclusion (EDI) in the criminal justice and legal community for all equalities communities.
• Reaching equalities communities to raise awareness of the High Sheriff role.
• Tackling hate crime; supporting the refugee and asylum seeker community with criminal justice, community safety and cohesion matters.
• Promoting the Avon & Somerset Lammy Review Report.
• Supporting the Bristol High Sheriff Charity with its ED&I objectives.

Jen’s story (Case #247-21/22)

Gender -based hate

Jen came to us because she was being harassed by her neighbour. The situation had left her feeling anxious and unsafe, and she stopped leaving the house in order to avoid him.

“I have been a victim of misogynistic verbal abuse and bullying behaviour from a next door neighbour.  I firmly believe this would not have ended for me without the support of SARI and Tara in particular who was fantastic in supporting me and reassuring me that I was not imagining the misogynistic behaviour directed at me over the past 24 months. 

The tenacious work that Tara did on my behalf I firmly believed encouraged this perpetrator to move out and culminated with the police serving the perpetrator with an Anti-Social Behaviour Contract days before he left.”

muna’s story (Case #330-21/22)

Race hate

Muna is a mother of two who has been subjected to on-going harassment and racial abuse from a group of boys living in the area for over two years. She’s been called a “terrorist”, told to “f*** off back to your own country” and called the N-word on numerous occasions. In one incident, a neighbour witnessed a group of boys trying to access Muna’s garden and her husband’s car was also broken into numerous times, with Muna believing the break-ins to be by the same group of boys. Due to these incidents, Muna felt incredibly scared and uncomfortable.

Not all the incidents had been reported to the police, so we worked with Muna to log all of them. We provided emotional support to the client, whilst also liaising with the police and housing to log all the incidents and make sure a marker was put in place by the police to ensure that any future incidents were given a high priority and dealt with quickly.

We wrote a housing support letter for her and the family to detail the impact that the abuse was having. Muna’s housing officer submitted this letter, along with a letter from her doctor to the housing association, and the family were awarded the top banding, meaning they will be moving into a new property very soon. Muna was happy for us to close the case with the knowledge that our doors are never closed and if she or her family experience any hate incidents in the future, we are just a phone call away.

north somerset

At a glance

North Somerset was our lowest reporting area, with 35 referrals, of which:

  • 28 were race hate
  • 3 were disabilist
  • 1 was gender-based
  • 2 were homophobic
  • 1 was faith-based

Whilst this is our lowest reporting area for this period, that doesn’t mean that hate crime isn’t happening. As you can see from the work below, we’re working hard to get out into local communities to raise awareness of hate crime and how to report it.

our work in the area

We’re part of a proactive strategic partnership called Responding to Hate Incidents in North Somerset (RHINS), which brings together organisations to tackle hate. We’re proud to have been involved since it began, and continue playing a role to this day, with our North Somerset Outreach and Development Worker regularly attending meetings. They’ve also attended the Anti-Racism Working Party, and so far delivered eight Hate Crime Awareness Training sessions and eight Twilight Training sessions for schools.

We’re also a member of a multi-agency Case Review Panel which can be called at any time when there is a need to problem solve serious hate crime cases.

Jimmy’s story (Case #254-21/22)

Race hate

Jimmy is a dual heritage teenager who was in a park with his friends when he was racially assaulted. During the assault he sustained facial injuries.

When Jimmy got home, his mum took him to A&E and the assault was reported to the police. His mum also approached us for support. We worked with them both to chase updates from the police and to support them in the aftermath of the incident.

The perpetrator pled not guilty, so the case went to court. They were found guilty and sentenced to 12 months probation. They were also ordered to pay a fine and compensation to Jimmy. With our support, Jimmy and his mum were able to seek justice for the attack, and at the end of the trial agreed to restorative justice with the perpetrator.


At a glance

Somerset was our second highest reporting authority area, after Bristol, with 104 referrals. Of these: 

  • 67 were race hate
  • 12 were disabilist
  • 1 was mate crime
  • 17 were homophobic
  • 7 were transphobic

Somerset is the biggest area we cover, and we’ve been doing a lot of work there to raise awareness of our service. This is reflected in the fact that Somerset is now producing the second highest referrals.

our work in the area

The number of referrals in Somerset has risen. This is in part due to the awareness sessions we run, alongside our work with the police which has led to a better working relationship, and increased the flow of referrals.

Our Somerset Outreach and Development Worker has connected with several organisations, including South West Race Equality Action Group and Mendip Hidden Communities, in order to learn about the needs of the communities. They have delivered a number of training sessions including for PCSOs, the Somerset Mental Health Team, and schools in the area.

matt’s story (Case #265-21/22)


Matt first came to us after experiencing homophobic bullying at school for over a year. Despite a number of incidents of abuse by fellow students, neither he nor his mum felt that it had been taken seriously by the school. In fact, in one of the incidents, a member of staff discriminated against Matt, and whilst the teacher was removed from having contact with Matt, to our knowledge he was never formally disciplined for this.

Unfortunately, the inaction of the school has only exacerbated the effect of the bullying for Matt, and he has not felt sufficiently supported by them. As a result, Matt’s mental health declined rapidly. He was supported by CAMHS for a while, but once this support ended there continued to be mental health concerns, so his caseworkers worked hard to secure further support. This was difficult as support is scarce in Somerset, but they managed get Matt access to free therapy. Unable to relocate to another school, his mum has also had to deal with the fallout of the bullying and secondary victimisation of her son.

By the time Matt came to us, he had been out of school for nearly a year. We’ve advocated on both his and his mum’s behalf to the school, emphasising how important it is that he feels safe there, and Matt’s now returned to classes. We’re still monitoring the situation as there continue to be homophobic incidents, and will continue to work with Matt and the school to make sure they fully support his safe transition back to school.

Paula’s Story (Case #171-21/22)

Race hate

Paula’s family were referred to us by Avon & Somerset Police as her son was being bulled about his Portuguese heritage. The bullying had escalated to her son being followed home and eggs being thrown at their house. Tensions in the local community had gotten worse since the results of the EU referendum, and the family would constantly get yelled and told to “get out of our country.”

From the case opening, it was clear that Paula was worried about her childrens’ safety. We came up with a support plan for the family, liaising with the housing provider and talking to the police to prioritise police response if there were further incidents. We also arranged a meeting with the school to emphasise how serious the situation was, which resulted in Paula’s son being given a dedicated point of contact to report things to and the school conducting an internal investigation.

Unfortunately, incidents continued including pumpkins being thrown at the house on Halloween. Paula’s daughter was then hospitalised after a physical attack. Paula’s mental health was being seriously impacted as a result of the ongoing abuse, and so we referred her for mental health support. We organised a multi-agency meeting, which resulted in more police patrols, curfews for known troublemakers in the area, and the transition of the children into a new school.

After a further incident of racial verbal abuse, this time against Paula’s husband, we spoke to the police and helped to facilitate a mutual exchange for the family, where they moved into a new property. The family now live without fear of being targeted and are enjoying life in their new home.

South gloucestershire

at a glance

South Gloucestershire was our third highest reporting area, after Bristol and Somerset, with 72 referrals. Of these:

  • 57 were race hate
  • 7 were homophobic
  • 6 were disabilist
  • 1 was faith-based 
  • 1 was discrimination

In the most recent census results, South Gloucestershire was revealed to have the highest population increase in the area. It is a thriving industrial centre, home to Airbus, the Ministry of Defence and Rolls Royce. It is also home to the highest number of Gypsy, Roma and Traveller pitches in the West of England.

our work in the area

We are part of a variety of equalities groups and partnerships in South Gloucestershire, including the Community Cohesion Steering Group led by Southern Brooks, the South Gloucestershire Disability Equality Network, the South Gloucestershire LGBTQ Equality Network and the South Gloucestershire Racial Equality Network – we started the latter two!

A huge amount of work has gone on to drive up best practice in schools to deal with race equality and hate incidents. We worked with South Gloucestershire Head of Education, Learning and Skills to set up Race Equality in Education Task Force, which is overseen by a Race Equality Steering Group. We also coordinated a subgroup on dealing with racist incidents and hate crimes in South Gloucestershire schools. There have been many positive outcomes from this work, including the implementation of a new reporting system for schools.

The Youth Offenders Team has increased funding to us to support staff and young offenders, along with those on the periphery of offending. We have been proactively working with the team to raise cultural understanding and having regular meetings to discuss any cases they may have.

Across the areas we work in, we have seen the Home Office’s use of hotels as contingency accommodation for people seeking sanctuary, including in South Gloucestershire. Whilst hotels are only meant to be used as temporary accommodation, many people are there for months. Transport is a huge issue at this particular hotel, as travel is unaffordable and the hotel is far from the city centre where support services and drop-ins are.

marie’s story (Case #333-21/22)

Race hate

Marie is a dual heritage woman living in South Gloucestershire with her one-year-old child. She was verbally abused by her neighbour, who called her a ‘cr**k head’, ‘sl*t’, and ‘c**n’. Things got even worse when the neighbour tried to hit Marie. The police were called, and Marie’s housing provider suggested she speak to us. When we opened the case for Marie, we noted that five racist incidents had already taken place, including regular racist verbal abuse, car damage and the placement of offensive props just outside of Marie’s property.

We carried out a risk assessment and created an action plan to support Marie and her son. We spoke to the housing provider and made sure that they understood how serious the situation was. We also made a referral to a talking therapies service. We contacted the police and monitored their investigation, and kept in regular contact with Marie to provide her with emotional support. During this time, Marie experienced two more racially motivated incidents, when she was called names and threatened.

Unfortunately, the only solution for Marie was to move out. We provided three letters of support the explained the awful situation she was in, and as a result Marie has finally been moved to a new place – one which she really likes.

Every victim matters

We’re very grateful to have been funded by the National Lottery Community Fund to exapnd Every Victim Matters in Somerset, North Somerset and Bath and North East Somerset. As part of the renewed project, our new Outreach Workers recruit and train up a network of local residents and agency workers to become allies. They’re also building strong relationships with Diversity Trust and Swan Advocacy to help us deliver training, education and empowerment sessions – and reach out to even more LGBTQ+ and disabled people who face hate crime.

It’s incredibly important to have a presence amongst communities who may not be aware of the work that SARI does. Our Outreach Workers started on this project in October 2021, and since then have been busy raising awareness across the region. They attend community events and groups, forging stronger, closer links, and also go to meetings with the police and the local council. They’re always delivering training and empowerment sessions, and from the feedback they’re going great! In particular, people appreciate the space to talk about the difficult subject of hate crime, language and their experiences and to ask questions they might not feel comfortable doing so in day-to-day life.


Whilst a large portion of our work is dedicated to supporting victims of hate crime, we’re also passionate advocates for raising awareness of it, and the impact it can have. We know that when people know where to seek support, it helps prevent future hate crime. We cover a range of subjects in our training sessions and packages, including unconscious bias and equality and diversity, and tailor them to meet the needs of the organisation.

It by far exceeded my expectations. I found it engaging, thought-provoking and very motivational.

Race Equality, Bias and Responding to Hate Crime Training Attendee

In the last year, we gave training to lots of organisations, including:

  • Avon and Somerset Constabulary
  • Avon Fire and Rescue Service
  • Avon and Wiltshire Mental Health Partnership
  • Bath and North East Somerset social workers
  • Bris Doc
  • Bristol Drugs Project
  • Bristol Women Voice
  • Gloucester City Council??GCC
  • Haringey Council
  • Hart’s Bakery
  • Milestones Trust
  • Legs 4 Africa
  • South Gloucestershire Council
  • Talking Money
  • The Nelson Trust


Our incredibly popular cultural awareness tours are now delivered online, giving attendees an insight into the diverse cultures of Bristol from the comfort of their office chair. It’s a fantastic chance for people to learn more about the communities and faith groups that make up our city.

it was a great way to learn more about the rich diversity of this wonderful city.

Cultural Awareness Tour Attendee

If you’re interested in booking a tour then contact us today for more information.

Inside a Gurdwara


Demand for our work in schools has gone through the roof since the lockdowns ended! We deliver assemblies, workshops and 1 to 1 sessions, working with both staff and students to raise awareness of hate crime. We also support victims of hate crimes within schools, advocating with them to ensure that their voices are heard.

The impact of the sessions on the young people to is hard to express, but we think that the quote below does a great job of showing just how important they are.

This was a great lesson. I learnt loads about being kind to everyone.

Primary School Session – July 2021

Education establishments we delivered sessions to this year include:

  • Cotham Gardens Primary
  • Holymead Primary
  • Peasedown St John
  • Montpelier High School
  • Peasedown St John
  • Saint Gregory’s Catholic College
  • Saltford CofE Primary
  • Sea Mills Primary
  • Somerset Bridge
  • Stanbridge Primary
  • University of Bristol
  • University of Gloucestershire
  • Welton Primary
  • Yeovil College

If you’d like, you can read more about our work in schools, or contact us to talk about booking a session for your school.

statistical breakdown

It’s easy to forget to that behind each of these statistics is a person – someone that has been targeted because of who they are, or what they believe in. It may be tough, but try to keep that in mind as you read through this section – it might help bring home the size of the problem we face.

How many cases did we open?

This graph shows the number of cases we opened in each calendar month throughout the year. Generally speaking, we see a lot of incidents and cases referred to us during spring and summer when people are out and about more, which leads to conflict.

where did they happen?

We’ve plotted all the reported incidents we received in the last year on the interactive map below. Zoom in, move around, and click on the labels to find out what has happened where. You can even press the button in the top left to filter by incident type. We’ve removed any incident details to protect client identities.

how many victims did we support?

Hate crime has far-reaching effects beyond the original victim. Family members – if not directly affected – will see and feel the traumatic effects of hate crime.

Support varies case by case, need by need. Some clients may not want action taken, but emotional support to help overcome the feelings that being the victim of hate crime or discrimination can cause. Distress, fear, anger, anxiety and depression are all common emotions we’ve supported our clients with in the past year.

why were they targeted?

This pie chart breaks down all of the cases we opened by protected characteristic. Race is still the biggest category, making up around 70% of our total caseload. Religion is often low because it can be difficult to tell whether people are being attacked because of their race or their faith, because these can be so closely connected. This past year it has been much lower than normal because of the lockdown – places of worship were closed, with services going online, which massively reduced the number of incidents.

We’re always working hard to reach communities that under-report hate crime. We’ve recently recruited a dedicated LGBTQ+ worker to build stronger relationships and increase reporting.

What did they say about us?

For us, the most powerful and rewarding part of the work that we do, is hearing how we’ve helped our clients. Whether that’s giving them information, helping them find their own path, supporting them through their journey, or hearing they no longer live in fear. This is what makes our work worthwhile. You can read more about the difference we made in the last year by reading our 2021-2022 Client Evaluation Report.

Financial information

As a charity, each year we’re required to send an annual return to the Charity Commission, reporting on our spending and income in the year. The accounts, which forms the basis of the return, are reviewed by an independent examiner, and submitted alongside a report by the board of trustees. Below is an abridged version of the full document, which you can view at Companies House.

statement of financial activities for the year ended 31 march 2022
Unrestricted funds Restricted funds Total funds
2022 2022 2022 2021
£ £ £ £
Income from:
Donations 184,962 184,962 322,161
Investment income 607 607 902
Charitable activities
Training and other income 52,390 52,390 15,690
Grants and contracts 339,144 382,574 721,718 506,111
Total 577,103 382,574 959,677 844,864
Expenditure on:
Charitable activities 460,330 353,575 813,905 764,961
Total 460,330 353,575 813,905 764,961
Net income / (expenditure) 116,774 28,999 145,773 79,903
Total funds brought forward 1,308,424 7,706 1,316,130 1,236,227
Total funds carried forward 1,425,198 36,705 1,461,903 1,316,130
2022 2021
£ £ £
Tangible assets 415,838 426,555
Current assets
Debtors and prepayments 6,833 18,102
Cash at bank and in hand 1,074,512 899,772
1,081,345 917,874
Current liabilities
Creditors: amounts falling due within 12 months (35,280) (28,299)
Net current assets 1,046,065 889,575
Net assets 1,461,903 1,316,130
Unrestricted funds
General funds 317,452 332,044
Designated funds 1,107,746 976,380
Restricted funds 36,705 7,706
Total funds 1,461,903 1,316,130

For the year ended 31st March 2022.

The company was entitled to the exemption from audit under section 477 of the Companies Act 2006.

The members have not requested the company to obtain an audit in accordance with section 476 of the Companies Act 2006 relating to small companies.

The directors acknowledge their responsibility for complying with the requirements of the act with respect to accounting records and for the preparation of the accounts.

The financial statements were approved and authorised for issue by the trustees on 29/09/2022 and signed on their behalf by:

Irvin Campbell

Christine Fernandes

As an Independent Examiner of the company I have reviewed the summarised accounts above and consider they are consistent with the full accounts on which I gave my opinions.

Independent Examiner Dick Maule FCA
12 Picton Street, Bristol, BS6 5QA

Donors and funders


In the last few years we’ve seen a big increase in donations. Unfortunately, we’re not able to include the name of every person or organisation that has donated to us – as we don’t get given that information by some platforms – but we want to thank you all from the bottom of our hearts. Donations make such a difference to the work we’re able to carry out for victims of hate crime, and you are the ones making that difference possible.

Our list of donors for the financial year 2021-2022.


Our work just wouldn’t be possible without the help of our funders. We’ve got a long history with some, and we’re at the beginning of a new relationship with others, but the assistance of each is vital in allowing us to help victims of inequality and injustice across the region. Thank you all for your continued support.

Support our work

If you’d like to support some of the work you’ve just read about, you can make a quick donation using the form below. Or, if you’d like to roll up your sleeves and help us raise money, why not gather some inspiration from our fundraising page?

Contact us


Talk to us today. All calls are completely confidential.

0117 942 0060


Get in touch with us online and we’ll get back to you.

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Or you can write to us using our PO Box address.

Write to Us

Our Mailing Address

PO Box 2454

Contact us

Our Funding Partners