Changes to our Opening Hours

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We want to share some news with those who support our charity and rely on our services. Starting from Monday 31st August, we will be making some changes to our opening hours.

New Office Hours:

  • Tuesday to Thursday: 10am to 4pm

New Telephone Hours:

  • Monday to Friday: 10am to 4pm

The decision to adjust our opening hours was not taken lightly, and is rooted in our commitment to providing the best care and assistance possible. By doing so, we can ensure that our dedicated team has the time and resources to support each person in need.

Remember, we’re not going anywhere! Our mission remains strong, and we will continue to work tirelessly to improve the lives of those we serve. If you require our assistance, have questions, or just want to check in, don’t hesitate to reach out to us. Our 24/7 emergency telephone line will remain open at all times, which you can call on 0800 171 2272.

If you usually visit our office, please keep these new hours in mind when planning your visit. We want to make sure that we can offer you our undivided attention and assistance during these times.

If you’re visiting or calling to make a referral, we’d recommend that you do this online. It’s quick, easy, and it also means we’re able to help you sooner. You can submit an online referral at any time.

We’re grateful for your continued trust and support, which enables us to make a positive impact in the lives of so many people across our region. Together, we are a community, and together, we will overcome any challenges that come our way.